Dear user, please carefully consider the following for the best use of AISSI services and applications.

Logging on to the AISSI website when using personal profiles, incentive schemes, AISSI video media videos and other services provided by AISSI means to be aware of and accept the terms and conditions as well as the use of AISSI services and services. . Note that order entry at any time means the complete acceptance of all AISSI terms and conditions by the user.

It should be noted that the terms and conditions set out above replace all previous agreements.

General rules

Note that all AISSI principles and procedures are in accordance with the laws of the Islamic Republic of Iran, e-commerce law and consumer protection law, and subsequently the user is bound to comply with user-related laws. If any changes to the AISSI policies and procedures are made in the future, then this page will be published and updated, and you agree that your continued use of the site means accepting any change.

Define a customer or user

The customer or user is told to register with the user’s information in the registration form, to register the order or any use of AISSI’s services.

Also, since AISSI is an online retail website, it is the e-commerce law of the consumer or consumer whoever applies for the purpose of purchasing goods or services for purposes other than business or professional purposes.

Seller Definition and Terms of Sale

Products provided on the website, or by AISSI, are purchased from reputable companies and legal and legal importers, or some vendors collaborate with AISSI and sell their products online through the online store. The seller’s item is the second group, and the vendor is the real or legal person who sells its product on the AISSI website. Seller’s credentials are also reviewed by AISSI and the documents required are obtained from them.

– The responsibility for the quality, price, content, conditions, and after-sales service of the product is borne by the vendors.

– The invoice for goods delivered by sellers on the site is sent to the seller at the buyer’s request.

– Buyers have the opportunity to file an invoice request no later than 2 days after the order is registered and confirmed.

– Orders containing at least one item from the dealers and ending at least every business day by 16:00, at least 1 business day later (according to the delivery time announced on the site) in Tehran and the cities will be sent.

– 1 business day Delivery time for merchandise means that when ordering merchandise, the order processing begins at most 1 day after the ordering date at AISSI.

– In the order of 1 business day, the time of preparation and delivery of the goods to the AISSI warehouse by the seller, which may change this time depending on the type of goods.

– In certain circumstances, such as the amazing sale, there is a likelihood of cancellation of the order for vendor products for reasons such as the completion of inventory of goods, and AISSI is allowed to stop and sell without stopping prior to stopping a new order.

– If AISSI discounts the Discount Voucher, the purchase price of the merchandise will not be calculated and these goods will not be subject to these discounts.

– How to return from sales of merchandise in accordance with the AISSI procedure, with the difference that the seller assumes responsibility for any irregularities.

– The seller does not receive any organizational deductions.

– AISSI’s after-sales service only accepts a customer’s request for the return of vendor goods that does not have an Orange barcode label affixed to the goods.

Electronic communication

When you use the AISSI Services and Services, you register or purchase your online order or email to AISSI, this communication is done electronically, and if your request is with To comply with all principles and procedures, you agree that AISSI will respond electronically (via e-mail, SMS service and other electronic services) to your request.

Also, the email address and telephone numbers that the customer records in their profile is the only email address and official phones approved by the customer, and all correspondence and company responses are made through them.

AISSI may send email or SMS to members of the Web site to notify events, services and special services or promos. If users do not want to receive such emails and messages, they can cancel the subscription to the AISSI newsletter in their profile.

Privacy Policy

AISSI respects and protects the privacy of individuals who use the site’s services.

AISSI undertakes to protect your privacy as much as possible and, in this regard, develop the technology needed to make your site more secure and safer. In fact, using the AISSI site, you are showing your satisfaction with this policy.

All material available through any of AISSI’s services, such as text, graphics, logos, button icons, images, videotapes, downloadable and copied items, data and all content produced by AISSI is considered to be part of the AISSI Property and The right to use and publish all of the available and available materials is exclusive to AISSI, and any use without written permission is subject to the right to sue AISSI. In addition, the scripts, and the names of services provided through any of the services provided by AISSI and registered trademarks are also exclusive to AISSI and any prosecution for any commercial use. Users are authorized to operate and use the product list, technical specifications, price, and any use of the derivative products of the DJ’s website or any of the Services or Content, download or copy information for commercial purposes, any use Data mining, robots, or similar methods, such as data collection and extraction tools, and all of these rights are explicitly reserved for AISSI. If you use any AISSI service, users are responsible for keeping your account and password confidential, and all responsibility for activities that are performed under an account or password is the responsibility of users. AISSI sells products suitable for use by people under the age of 18, and if the users are younger than the age, they should pay and pay with the information of their parents or legal guardians.

The only officially approved official contact point for you is the official website of www.digikala.com. We will not contact you by any means other than sending a letter from the official and approved address on the site. The AISSI website does not have any website with an address other than www.digikala.com, nor does it have any blogs and ids in webchat applications such as Yahoo Messenger or MSN Messenger, etc., and never contact you with these methods. Does not take Users can only use the addresses mentioned in the contact section for communication.

Record, process and send order

– The working day means Saturday to Thursday each week, with the exception of public holidays in Iran, and all orders are processed during the working days and the first day after the holidays. AISSI offers its customers 7 days a week and 24 hours a day.

– All orders placed on the AISSI site are processed in order of sending the order code via SMS and pre-invoice by e-mail. AISSI is always committed to delivering and delivering all registered orders. However, if the inventory of the product at AISSI ends, even after the customer’s order is made, the right to cancel the order or the refund of the order for AISSI is reserved, or the customer can replace the item. It has come to replace another product.

– In the event of a problem with the final processing of the basket, such as the completion of the inventory or the withdrawal of the customer, the payment will be credited to the customer account within 24-48 hours.

– AISSI is allowed to stop and stop selling, without notifying you, of stopping a new order, and all orders will be processed and sent before stopping. The right to suspend the sale of all or part of the products for any reason, such as the completion of inventory without prior notice, is reserved for AISSI.

– In case of any error regarding the inclusion of the price and the value of the goods sold on the AISSI website, the right to effect the order and purchase made by the customer is reserved for AISSI. DigiCard returns and redeems funds as quickly as possible in the account declared by the customer and the customer will be aware of this and will not be claiming to be admitted to the AISSI site.

– Users must complete the order form with correct and correct information when ordering their product. Obviously, if an incomplete or inaccurate information is entered, the order of the user can not be tracked and delivered. Therefore, the inclusion of the address, email, and fixed and mobile contact numbers is confirmed by the customer, and if these items are not entered correctly or fully, AISSI can, from the customer, verify that the order is accurate and complete, Request additional information. Also, customers can enter the name, address and telephone of another person for delivery, and if the amount of the order is prepaid, delivery of the order received by the recipient upon receipt of the goods must have an identification card.

– Due to the registration of the order, there is no possibility of issuing a re-invoice or changing its specifications, including the change of the entity issued in the name of the actual person, in the name of the legal entity. Therefore, customers need to be careful when ordering the order, and if they need to be invoiced in the name of the law, when registering their order, select the option “Complete legal information” and enter the profile of the organization. To buy an organization and receive a formal invoice.

Also, the address that the buyer registers or selects as the deliverer’s address will be included in the invoice, and it will be necessary for the invoice requesters, in the name of the legal entity, to pay attention to this point when ordering the order, because the change of the address entered on the post-processing invoice And confirmation of order is by no means possible.

– There is no payment on-site for orders shipped or more than thirty million rials, and it is necessary to clear the amount of such orders by paying the card to the card or internet payment before sending.

– Since AISSI is an online retail website, ordering a high quantity of goods is in contradiction with the consumer’s purchasing purpose and, if this is customized, it is necessary to clear the amount before it is sent.

– Delivery of orders in public places such as cafes, cafes, restaurants, hotels and the like is not possible and the delivery address must be accurate and curable.

– If you purchase a credit (using a discount code or a voucher) after the basket is finalized, it is legally possible to apply a change in the cart, and there is no change in the amount of the invoice for cancellation of the purchase, removal or modification of the goods or the number of goods, and if The customer will request any changes, the voucher or discount code will be invalidated and there will be no refund.

– In the context of the express delivery service of AISSI’s online store, the order of the main door of the building (end to the street) will be delivered.

– It should be noted that the addition of goods to the basket does not mean a reservation and does not create any rights for customers. Also, before the final registration, any changes, including changes in inventory or price, will be applied to the item added to the cart. Therefore, to customers who are determined to make a definite purchase, especially as regards the products offered under the amazing name, which has a limit on the number, it is recommended that they make their order as soon as possible so that they do not face the goods when they finish inventory or change their price. It is worth noting that the order is only final when the users of the shopping cart code (dkc) receive their order and it is obvious that AISSI does not have any responsibility for the goods left in the basket.

Damage when transporting

AISSI always works hard to make sure that all orders reach their customers throughout the country in the end. Due to the safe and standard packaging of all items, delivery to any of the shipping companies valid for the user’s choice and the bill of lading (insert in the cart and notification via SMS service) means that the update Any shipping incident is the responsibility of the shipping company, and AISSI will only compensate for the loss of the damage if the shipping company approves it and, in order to facilitate its follow-up.

Damage caused by transportation must be notified to AISSI after-sales service within 24 hours after the delivery of the order, and the damaged goods, along with the formal meeting of the carrier company and all accessories and invoice to the after sales service of AISSI To be sent.

For more information, see the Returns Procedures page.

User comments

The purpose of creating the comments section at AISSI is to share the experience of the purchase and use of the products being sold. Obviously, the AISSI comments section is different from other sites and social networks. In this section, each user is allowed to share their opinions in the framework of the terms and conditions of the site, and after reviewing the experts approved, view it on the site. Obviously, if the site rules are not adhered to in the comments, they will not be approved and therefore will not be displayed on the site. AISSI has no responsibility for the accuracy or incorrectness of the published opinions in this section. Displaying users’ opinions on the site does not mean technical approval of AISSI’s content about the content; therefore, respected users are not required to comment on the basis of their choices and decisions.

Terms and conditions of insertion comments in the comments section of users

1 Write Persian and use the Persian keyboard. It’s better to use space than usual, drag letters or words, repeated use of a letter or word, emoticon, and omnivore in the text.

2. Choose a text appropriate for the comment or critique. A good title will encourage users to read your comment.

3. User review should include the strengths and weaknesses of the product in practical use and personal experience, and the advantages and disadvantages of summarizing and typing in the specified location. You need to avoid excessive exaggeration and magnification of product benefits or disadvantages.

4. An appropriate critique is a critique that does not only take into account disadvantages or merely benefits, but also realistically examines the disadvantages and benefits of each product.

5. Due to the differences in the level of different products and the major difference in their prices, it is necessary to review each product according to its price, not in absolute terms.

6. In order to respect the time of visitors to the site, it is necessary to delete unnecessary material when writing a review and include only the essential and useful material in your review.

7. Regarding the structure of the comments section, do not ask questions or ask for guidance in this section and ask questions or ask for help in the FAQ section.

8. Posting users are obliged to use respectful literature and to avoid insulting other users or others. Obviously, any insults to an individual or individuals and the use of inappropriate words will make the user comment.

9. The comments section of the site, with the forums, is different; therefore, in order to maintain the structure, discussions outside the framework of the discussion mode will not be approved.

10. All users have the right to publish their opinions on the site subject to the rules, so even if you find the comment far from reality, biased or misleading, you should not criticize or criticize the reviewer. Each user can only comment and give feedback to readers.

11. Through the pricing chart on the site, you can get information on price changes; so do not comment on the price, comment on it, and do not comment on the comments.

12. In your comments, do not magnify or exaggerate the strengths or weaknesses of the product. Obviously, any exaggerated or far-fetched opinion will not be verified as far as possible.

13. Due to the responsibility of the site regarding the links contained therein, you should not link other sites to your comments. Be careful not to link any other links (send) other users to other sites and enter email or social networking user names.

14. Only comments that are relevant to the product you are looking for; therefore, do not raise any unrelated, conflicting discussions.

15. Users can declare their critique to any part of AISSI in the relevant section; so do not comment on the site or its services in comments.

16. Do not register issues that you are unsure about; Do not refrain from rereading rumors or unreliable information about the products.

17. It is better to register in this section which is useful for visitors to the site; therefore, avoid any personal, unrelated or unnecessary material in this section.

18. You need to write your comments and avoid shortening the words or using the colloquial literature as much as possible. The use of text literature that is capable of displaying on the site is necessary to confirm user opinions.

The content

AISSI is committed to providing all its services and uses original resources and products as well as manufacturing companies to produce content. It should be noted that AISSI does not guarantee that the product descriptions or other materials contained in the site are error-free. If the product provided by AISSI has any inconsistency with the information contained on the site, the only solution is to refund the goods before use and in the initial conditions.

The AISSI website does not accept any liability for the removal of its pages or dead links. Site services are provided as such, and the AISSI site is under no circumstances responsible for the delay or non-functioning of the site, which may be due to natural factors, manpower, Internet problems, hardware failures, telecommunication, etc. .

The AISSI site may have public-service partnerships known as community services, such as the chat room, bulletin boards, forum, critique, newsgroups, friends networks and other services that facilitate your communication with Others (whether on a public scale, such as the forum or on a private scale, such as the private network of friends). You agree to use these mass-media services only to record, send and receive messages that are appropriate and relevant to that particular service.

© All contents of the AISSI site are subject to copyright and are owned by AISSI.

Pricing policy

The pricing policy at AISSI is based on customer orientation principles and consumer rights. The prices offered for commodities at AISSI are retail prices, which are often set by the manufacturer or supplier of the product, and other goods based on the model and specifications, as well as the similar goods in the market, the price determination They get

With the utmost respect for users and the wide range of product bases, AISSI can not accurately declare the price and final inventory of the goods before ordering. In very rare cases, if there is a fluctuation in the market or a mistake in pricing, AISSI is required to inform the customer as soon as possible and cancel the order if the custom is not delivered. It should be noted that if the post-order goods include a drop in the price, the order is updated and the new price applies. The price of all products is inclusive of VAT, and the customer does not pay a separate amount for taxes and surcharges, and the packing, shipping and insurance costs of the goods are subject to the order conditions that are indicated in the cart form information May be separately calculated.

Representation

AISSI has no reseller or reseller anywhere in the world, and all services, financial transactions and services provided through the central office are processed. Please inform AISSI Public Relations if you see any such breach.

At present, AISSI in Express Delivery cities only send and deliver orders through its distribution and distribution centers, and only needs to go to the AISSI website to register and order it for purchase.

Power of power

All terms and conditions are subject to normal conditions and, in the event of any incident, AISSI has no liability whatsoever.

AISSI considers itself bound by the privacy of its users, please let us know if any violations are found through the communication channels mentioned above.